AI for luxury operations
Automate the back office of a luxury brand. Customer service, inventory, accounting, content systems. The work that quietly costs you a day a week.
What you will be able to do
By the end of a 10-session pack your brand will run with materially less manual work. Customer service is faster and on-brand. Inventory and accounting sync to the books without weekend reconciliation. Content production has a tested cadence with AI doing the first draft. You leave with the automations live, the prompts you can edit yourself, and a roadmap for the next quarter.
Who it is for
- ·Owners and operations leads of luxury brands ready to reduce manual workload.
- ·Small luxury teams (2 to 8 people) feeling the ops bottleneck.
- ·Founders spending evenings on admin that should run itself.
- ·Brands ready to scale revenue without scaling headcount in proportion.
What we cover
Ops audit and bottleneck mapping
We map every recurring task in your brand. Find the top three time sinks and the highest-leverage automations.
AI customer support
First-line responder in your voice. Handover rules. Tone and escalation. So enquiries get answered fast without losing the relationship.
Inventory and accounting automation
Shopify, Xero, suppliers. The boring layer that quietly eats time. Connected and reconciled with less manual entry.
Content systems
AI-assisted drafting for product copy, blog, email, social. The shape and approval flow that keeps quality high.
Team training and rollout
Bring your team along. Shared prompts. Permissions. A team that benefits from AI instead of being suspicious of it.
Measurement and the next quarter
What to measure to know the automations are working. The 90-day plan for the next round of leverage.
A 5-session pack at £540 for an ops audit plus the first three automations. A 10-session pack at £960 for the full rollout with team training. Both packs include a signed copy of The CAD/CAM Jeweller.
Two delivery formats, one price
One pricing, every subject
The same flat pricing applies to every course. Choose the depth you need. Pack sessions can be scheduled flexibly and bring the book along. Same price in-person at Victoria Mansions or online by video call.
5-session pack
10 teaching hours. Save 10% on the £600 list.
Includes a signed copy of The CAD/CAM Jeweller.
Buy nowBook a free 30-min call10-session pack
20 teaching hours. Save 20% on the £1200 list.
Includes a signed copy of The CAD/CAM Jeweller.
Buy nowBook a free 30-min callAll prices are per student. Sessions are 1:1 only. Packs are valid for 12 months from purchase.
Try a free resource first
47 email subject lines written for luxury jewellery and product brands. Tested, categorised, ready to use.
A reference PDF for brand owners who write their own marketing emails. Covers launches, restocks, event invitations, and follow-ups. Every line is written to the tone luxury buyers expect.
- ·Launch and new-arrival subject lines
- ·Restock and scarcity lines
- ·Event and workshop invitation lines
- ·Post-purchase and loyalty lines
- ·Rules for keeping subject lines premium without sounding cold
Start with a free 30-min discovery call
We will talk through your goals and the work you want to do, then I will recommend the right course and pack size. No obligation.
Book a free 30-min discovery call